Our handmade workshop is still warming up the kiln — please hold off on orders for now. Follow @neerami and we'll wave the green flag when we're ready
Our promise of quality and customer satisfaction.
We stand behind our craftsmanship. If you receive a product that is damaged or defective, we offer a hassle-free replacement within 7 days of delivery.
Send an email to with your Order ID and photos of the damage/defect.
Our team will review the request within 48 hours and provide a return authorization.
Once approved, we will schedule a reverse pickup. After inspecting the item, your replacement or refund will be processed.