Our handmade workshop is still warming up the kiln — please hold off on orders for now. Follow @neerami and we'll wave the green flag when we're ready
We handle your handcrafted pieces with the utmost care — from our studio in Rewari to your doorstep, every Neerami creation is wrapped, packed, and shipped with love.
Simple, transparent pricing. No hidden charges, no surprises at checkout.
Orders ₹499 & above
FREE
Standard shipping at no extra cost. Most of our products qualify!
Orders below ₹499
₹49
Flat rate — no weight-based surprises. Add a little more to your cart to unlock free shipping!
Estimated delivery times from the date of dispatch. Actual times may vary during festivals and sales.
Rewari, Gurugram, Karnal, Faridabad
Delhi NCR, Punjab, Rajasthan, Uttar Pradesh
Mumbai, Bangalore, Chennai, Hyderabad, Kolkata
Tier 2 & Tier 3 cities across all states
Northeast states, J&K, Ladakh, Andaman & Nicobar, Lakshadweep
Handmade pieces are delicate. We treat every piece as if it were our own — because it was, until it became yours.
Every piece is individually wrapped in protective bubble wrap to cushion against transit impacts.
Sturdy corrugated cardboard boxes sized to fit each product snugly, preventing movement during transit.
Every package is clearly marked as fragile to ensure careful handling at every stage of delivery.
Each order includes a handwritten thank-you card and branded tissue paper — because unboxing should feel special.
We minimise plastic usage where possible and use recyclable packaging materials. Art should not cost the earth.
Once your order ships, you will receive a tracking link via email and WhatsApp. You can track your package in real time through our courier partner's portal. We send notifications at every stage — dispatch, in-transit, out for delivery, and delivered.
Track your orderEverything else you need to know about shipping with Neerami.
We currently ship pan-India to all serviceable pincodes. International shipping is not available yet — follow us on Instagram for updates when we expand globally.
We ship through Shiprocket and its network of reputed courier partners, and the courier best suited to your pincode is selected automatically. Once your order ships, you will receive the courier name and a live tracking link by email and WhatsApp.
All orders are prepaid via Razorpay (UPI, cards, net banking, wallets). COD is not available at this time. This helps us keep shipping costs low and pass the savings to you.
Orders placed before 2:00 PM IST on a business day are dispatched the same day or the next business day. Handmade-to-order items may take 2-3 additional business days for crafting.
Our courier partners make 2-3 delivery attempts. If all attempts fail, the package is returned to our studio. We will contact you to arrange a re-shipment (additional shipping charges may apply).
Please do not accept a visibly damaged package at the door. If you discover damage after opening, take photos of both the item and the outer box, and report it within 48 hours of delivery (an unboxing video helps). See our Returns & Refunds policy for the full requirements — our team will review and, for a genuine issue, arrange a replacement or full refund at no extra cost to you.
First, please check with everyone at your address, your building's reception or security desk, and any safe-drop spots — a parcel is occasionally scanned as delivered a little early or handed to a neighbour. If it still hasn't arrived, contact us within 48 hours of the "Delivered" update, with your Order ID. We will open an investigation with the courier — checking the delivery proof, GPS/location data, and the delivery address — and if the parcel is confirmed not delivered to you, we will arrange a replacement or a full refund. Please report within 48 hours: courier delivery evidence is only available for a short window, so a prompt report is what lets us resolve it for you.
Address changes are possible only before dispatch. Please contact us immediately via the Help Center if you need to update your address.
Need to return or exchange an item?
See our returns policy for eligibility criteria and the review process.
Returns & Exchange Policy